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- <text id=92TT0244>
- <title>
- Feb. 03, 1992: Business Notes:Marketing
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1992
- Feb. 03, 1992 The Fraying Of America
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- BUSINESS, Page 43
- Business Notes
- MARKETING
- Knock, Knock No More
- </hdr><body>
- <p> The Fuller Brush Man has been around since 1906, but he
- hasn't been knocking on many doors in recent years. The sales
- force, 30,000 in the 1950s, had dropped to 12,000 by last year.
- Fuller's market penetration was less than 1%. Now the company
- that instituted door-to-door selling 85 years ago is rebuilding
- its sales force and changing its marketing strategy. Starting
- this month, the Fuller Brush Man is abandoning door-to-door
- sales in favor of a word-of-mouth network like Avon's and
- Amway's.
- </p>
- <p> The man leading the controversial change, Stuart
- Ochiltree, was an Avon man for 22 years until last year, when
- he joined Fuller as president and CEO. To restore the company's
- luster, he first trimmed the extraneous Avon-ish perfume, gifts
- and jewelry offerings to focus on quality home-care products.
- Then he launched the new marketing strategy, allowing sales
- representatives to augment their own profits with bonuses earned
- on sales made by distributors in their personal network. With
- those incentives, the company hopes to expand its sales force
- to 100,000 and quadruple sales from the pres ent $50 million by
- 1995. Company research shows more than 80% of all Americans know
- who the Fuller Brush Man is. He'll now be networking, not
- knocking.
- </p>
-
- </body></article>
- </text>
-
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